- By opening an Account, you expressly represent and warrant：
- That you are at least 18 years of age and have the full capacity to accept these Terms and enter into cryptocurrency transactions.
By registering to use a Level01 Account, you have affirmed that you are at least 18 years old and are an individual, legal person or other organization with full legal capacity to enter into this User Agreement between you and Level01. If you are not, you and your guardian shall undertake all consequences resulting from your actions and Level01 shall have the right to cancel or freeze your account in addition to filing claims against you and your guardian for compensation.
PROHIBITION OF USE
By accessing and using Level01 and any of its services, you acknowledge and declare that you are not on any trade or economic sanctions lists, such as the United Nations Security Council Sanctions List and its equivalent. Level01 maintains the right to select its markets and jurisdictions to operate and may restrict or deny its services to certain countries. The content of this Agreement shall not be excluded from the laws of the country under which the user belongs. Level01 maintains its stance that prohibited users are not to use or access Level01 and any of its services.
DESCRIPTION OF SERVICES
Level01 provides an online digital asset trading platform (crypto to crypto) for products commonly known as cryptographic tokens, digital tokens or cryptographic currency (the “Services”). Level01 does not provide fiat trading capabilities on its platform and as such is not subjected to the stringent regulations that come with it. Level01 functions as a trading platform provider and is not a buyer or seller in trades made between traders. Level01 is also not a market maker. Traders must register and open an account with Level01 and deposit digital assets prior to commencement of trading. Traders may request the withdrawal of their digital assets, subject to the limitations as stated in the Terms and Conditions.
Level01 strives to maintain the accuracy of information posted on its website however it cannot guarantee the accuracy, suitability, reliability, completeness, performance or fitness for purpose of the content through the website, and will not accept liability for any loss or damage that may arise directly or indirectly from the content. Information on Level01 website can be subjected to change without notice and is provided for the primary purpose of facilitating users to arrive at independent decisions. Level01 does not provide investment or advisory advice and will have no liability for the use or interpretation of information as stated in its website or other communication mediums. All users of Level01 must understand that there are risks involved in trading. Level01 encourages all users to exercise prudence and trade responsibly within their own means.
While Level01 emphasises platform security to ensure the continuity and security of its services (announcements will be made in event of downtime/maintenance), it will be non-accountable to Act of God, malicious targeted hacking, terrorist attacks and other unforeseen circumstances. Level01 reserves the right to cancel, rollback or block transactions of all type on its platform in event of abnormal transactions. Level01 will not ask for any password from its users nor ask users to transfer funds that are not listed on its trading platform. Users are encouraged to exercise prudence in dealing with discounts or promotions that could lead to them getting scammed. While the list is non-exhaustive, you agree that Level01 will not be held responsible for any losses arising from the situations stated above.
GUIDELINES FOR USAGE OF SERVICES
You hereby agree to observe the following covenants during your use of services on Level01：
- All the activities that you carry out during the use of Level01 Service will be in compliance with the requirements of applicable laws, regulations, as well as the various guidelines of Level01,
- will not be in violation of public interests, public ethics or other’s legitimate interests,
- will not constitute evasion of payable taxes or fees and will not violate this agreement or relevant rules.
- using a device, software or subroutine to interfere with the site
- overloading network equipments with unreasonable data loading requests
- executing malicious sales or purchases on the market
By accessing the Level01 Service, you agree that Level01 shall have the right to unilaterally determine whether you have violated any of the above covenants and take actions to apply relevant rules without receiving your consent or giving prior notice to you. Examples of such actions include, but are not limited to
- block and close order requests
- freezing your account
- reporting the incident to authorities
- publishing the alleged violations and actions that have been taken
- deleting any information you published that is in violation
If your alleged violation causes any losses to a third party, you shall solely undertake all the legal liabilities in your own name and hold Level01 harmless from any loss, fine or extra expenses. If, due to any alleged violation Level01 incurs any losses, is claimed by any third party for compensation or suffers any punishment imposed by any administrative authorities, you shall indemnify Level01 against any losses and expense caused thereby, including reasonable attorney’s fee.
PROVISION OF SERVICES
Level01 will provide the Level01 Services at an “as is” and “commercially available” condition, and does not offer any form of warranty with regards to the Service’s reliability, stability, accuracy and completeness of the technology involved. Level01 serves merely as a venue of transactions where coin-related information can be acquired and coin-related transactions can be conducted. Level01 cannot control the quality, security or legality of the coin involved in any transaction, truthfulness of the transaction information, or capacity of the parties to any transaction to perform their obligations under the rules. You must carefully consider the associated investment risks, legal status and validity of the transaction information and investment decisions prior to your use of the Level01 Service provided.
LEVEL01 ACCOUNT REGISTRATION & REQUIREMENTS REGISTRATION
USER IDENTITY VERIFICATION
ACCOUNT USAGE REQUIREMENTS
Level01 accounts can only be used by the person whose name they are registered under. Level01 reserves the right to suspend, freeze or cancel accounts that are used by persons other than the persons whose names they are registered under. Accordingly, Level01 will not take legal responsibility for these accounts.
Level01 prioritizes maintaining the safety of those user funds entrusted to us and has implemented industry standard protections for our platform. With that said, there are account-level risks that are created by individual user actions. We request that you understand the need to independently take safety precautions to protect your own account and personal information.
You shall be solely responsible for the safekeeping of your Level01 account and password on your own, and you shall be responsible for all activities under your log-in email, Level01 account and password (including but not limited to information disclosure, information posting, consent to or submission of various rules and agreements by clicking on the website, online renewal of agreement, etc.).
You hereby agree that：
- you will notify Level01 immediately if you are aware of any unauthorized use of your Level01 account and password by any person or any other violations to the security rules;
- you will strictly observe the security, authentication, dealing, charging, withdrawal mechanism or procedures of the website/service; and
- you will log out from the website by taking proper steps at the end of every visit. Level01 will not be responsible for any loss or consequences caused by your failure to comply with the above Account Security provision.
TRADING FEE SCHEDULE
For information on Level01’ trading fee schedule (“Trading Fee Schedule”), please see our Trading Fee Schedule page here：
You agree to pay all fees associated with or incurred by your use of Level01.
DISCLAIMER OF DAMAGES
IN NO EVENT WILL LEVEL01, ITS AFFILIATES AND THEIR RESPECTIVE SHAREHOLDERS, MEMBERS, DIRECTORS, OFFICERS, EMPLOYEES,ATTORNEYS, AGENTS, REPRESENTATIVES, SUPPLIERS OR CONTRACTORS BE LIABLE FOR ANY INCIDENTAL, INDIRECT, SPECIAL, PUNITIVE, CONSEQUENTIAL OR SIMILAR DAMAGES OR LIABILITIES WHATSOEVER (INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF DATA, INFORMATION, REVENUE, PROFITS OR OTHER BUSINESS OR FINANCIAL BENEFIT) ARISING OUT OF OR IN CONNECTION WITH THE SITE, THE SERVICES, ANY PERFORMANCE OR NON-PERFORMANCE OF THE SERVICES, OR ANY OTHER PRODUCT, SERVICEOR OTHER ITEM PROVIDED BY OR ON BEHALF OF LEVEL01, WHETHER UNDER CONTRACT, STATUTE, STRICT LIABILITY OR OTHER THEORY (INCLUDING, FOR AVOIDANCE OF DOUBT, ANY NEGLIGENCE OF LEVEL01).
LIMITATION OF LIABILITY
IN NO EVENT WILL THE LIABILITY OF LEVEL01, ITS AFFILIATES AND THE IRRESPECTIVE SHAREHOLDERS, MEMBERS, DIRECTORS, OFFICERS,EMPLOYEES, ATTORNEYS, AGENTS, REPRESENTATIVES, SUPPLIERS OR CONTRACTORS ARISING OUT OF OR IN CONNECTION WITH THIS SITE, THE SERVICES, ANY PERFORMANCE OR NON-PERFORMANCE OF THE SERVICES,OR ANY OTHER PRODUCT, SERVICE OR OTHER ITEM PROVIDED BY OR ON BEHALF OF LEVEL01, WHETHER UNDER CONTRACT, STATUTE, STRICT LIABILITY OR OTHER THEORY (INCLUDING, FOR AVOIDANCE OF DOUBT, ANY NEGLIGENCE OF LEVEL01) EXCEED THE AMOUNT OF THE FEES PAID BY YOU TO LEVEL01 UNDER THIS AGREEMENT IN THE TWELVE-MONTH PERIOD IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM FOR LIABILITY.
You will defend, indemnify, and hold harmless Level01, its Affiliates, and their respective share holders, members, directors, officers, employees, attorneys, agents, representatives, suppliers and contractors (collectively, “Indemnified Parties”) from any claim, demand, lawsuit, action, proceeding, investigation, liability, damage, loss, cost or expense, including without limitation reasonable attorneys’ fees, arising out or relating to
- your use of, or conduct in connection with, the usage of this Site and Level01 Services;
- any Feedback or User Content you provide;
- your violation of any applicable law or the rights of any other person or entity. If you are obligated to indemnify any Indemnified Party, Level01 (or, at Level01’s discretion, the applicable Indemnified Party) will have the right, in its sole discretion, to control any action or proceeding and to determine whether Level01 wishes to settle, and if so, on what terms.
Level01 reserves the right to resolve issues and disputes at its sole discretion. Some issues include infringement of others’ rights, violation of laws and regulations, abnormal trades and others not explicitly mentioned in the Terms. Users agree to bear the costs arising from the process of dispute resolution.
TERMINATION OF AGREEMENT
You may terminate this agreement with Level01, and close your Account at any time, following settlement of any pending transactions limit, suspend or terminate the service and Members’ Accounts, prohibit access to the Site and its content, services and tools, delay or remove hosted content, and take technical and legal steps to keep Members off the Site if we suspect that they are creating problems or possible legal liabilities, infringing the intellectual property rights of third parties, or acting inconsistently with the letter or spirit of these Terms. Additionally, we may, in appropriate circumstances and at our discretion, suspend or terminate Accounts of Members for any reason, including without limitation:
- (attempts to gain unauthorised access to the Site or another Member’s account or providing assistance to others’ attempting to do so
- overcoming software security features limiting use of or protecting any content
- usage of the Service to perform illegal activities such as money laundering, illegal gambling operations, financing terrorism, or other criminal activities,
- a failure to pay or a fraudulent payment for Transactions,
- unexpected operational difficulties, or
- upon the request of law enforcement or other government agencies.
We expressly reserve the right to cancel and/or terminate Accounts that have not been verified by the Client despite efforts made in good faith by Level01 to contact you to obtain such verification (“Unverified Accounts”). All Unverified Accounts which have been inactive for a period of 6 months or more are further subject to transfer to a third-party escrow (the “Unverified Escrow”) and will no longer be maintained or under the legal responsibility of Level01. The administrator/trustee of the Unverified Escrow shall make any and all additional reasonable efforts required by law to determine and contact each Unverified Account owner and, after suitable effort and time has been expended, we may be required to send the residual Cryptocurrencies send to a national authority responsible for the safekeeping of such funds.
REMAINING FUNDS AFTER ACCOUNT TERMINATION (NORMAL CIRCUMSTANCES)
Once the account is closed/withdrawn, all remaining balance (which includes charges and liabilities owed to Level01) on the account will be payable at once to Level01. Upon payment of all outstanding charges to Level01 (if any), the user will have 5 working days to withdraw all funds from the account.
REMAINING FUNDS AFTER ACCOUNT TERMINATION (FRAUD/AML/VIOLATION OF TERMS)
Level01 maintains full custody of the funds and user data/information which may be turned over to the authorities in event of account suspension/closure arising from fraud investigations, AML investigations or violation of Level01’s Terms (trading on Level01 from a sanctioned country).
COMPLIANCE WITH LOCAL LAWS
It is the responsibility of the user to abide by local laws in relation to the legal usage of Level01 in their local jurisdiction. Users must also factor, to the extent of their local law all aspects of taxation, the withholding, collection, reporting and remittance to their appropriate tax authorities. All users of Level01 and any of its services acknowledge and declare that the source of their funds come from a legitimate manner and are not derived from illegal activities. Level01 maintains a stance of cooperation with law enforcement authorities globally and will not hesitate to seize, freeze, terminate the account and funds of users which are flagged out or investigated by legal mandate.
QUESTIONS, FEEDBACK AND COMPLAINTS
If you have any questions, would like to provide feedback, or would like more information about Level01, please feel free to contact us at support@Level01.exchange. If you would like to lodge a complaint, please contact our Customer Support Team using one of the following methods：
email email@example.com using the email address on record for your User Account;